Privacy Policy

SofaMend may collect information necessary to operate accounts, marketplace orders, services, seller/partner onboarding, customer support, security, analytics and legal compliance. This can include name, mobile number, email, address, transaction and service-related information.

How information is used

• To provide and improve requested services and transactions.
• To communicate order, delivery, payment and support updates.
• To prevent fraud, protect users and comply with legal obligations.
• To measure website performance and advertising effectiveness where consent and applicable law permit.

Sharing

Relevant information may be shared with authorised sellers, service partners, logistics providers, payment providers or service vendors only as needed for the relevant transaction or legal obligation.

Security

Reasonable safeguards are used, but no internet transmission or storage system can be guaranteed completely secure.

Contact

For privacy questions, contact support@sofamend.store.